We would like you to be completely satisfied with your purchase and our service. In the event of any item being unsuitable or wrong please read the following for advice on returning goods to ourselves.
Standard non special order goods which prove unsuitable may be returned for a refund or exchange. Please contact us for an RGA Return Goods Authorisation. Goods can returned to AirPump & Tool Ltd. within 14 days from receipt subject to the following conditions:-
If in the unfortunate event of goods being wrongly supplied or arriving damaged please contact us for the best means of rectifying the problem. We will endeavour to rectify the problem as soon as feasibly possible. If you need to return an item due to the fault of Air Pump & Tool Ltd within the Republic or Great Britain we will of course cover your shipping costs to the value of €20 for small small items .. Please note we are only able to refund postage/shipping for the services described, please do not use a premium courier as we are not able to refund these costs. If you do use a premium service it is at your cost.
If you have an item that you need to return to Air Pump & Tool Ltd due to a fault within its warranty period please contact us first as we may be able to offer advice over the telephone. If in the event you need to ship items back please include a copy of your receipt together with full details of the problem so as to help us with a speedy return. Air Pump & Tool operate a return to base policy for warranty repairs. Please note some items may need to be returned to the manufacturer/distributor for inspection/repair. Goods must be returned in a clean condition, postage paid. We are sorry but we are unable to refund postage/shipping costs. Terms Subject to change without notice